Frequently Asked Questions
We have learned a lot since our inaugural Ice Ball, and we are more than ready to ring in 2013 with you at Statler City!
How many tickets will be sold this year?
How much do tickets cost?
What's Included with my Ice Ball ticket?
Ticket holders will receive 5 hours of premium open bar, plenty of excellent food (not just hors d’oeuvres!), a champagne toast, amazing entertainment – (4 bands and 2 DJs) music in each room, party favors, and much more!
There will be seating for everyone, and each table will have their own server! FREE parking , FREE coat check, and all service charges and taxes are also included with your ticket.
When is the Ice Ball? When does the Ice Ball start?
What's the entertainment line-up?
What's on the menu?
When will food be served?
Food will be served from 8:00 pm until 11:30 pm. There will also be late night food served after Midnight. View our fantastic menu here.
Will there be an open bar? If so, how many bars will be available?
Yes. There will be more than 10 bars set up, with open bar lasting from 8:00 pm until 1:00 am. In addition, every table will have their own server and there will be service bars available. An alcohol list will be posted soon.
What will the seating be like?
If you would like to be seated at the same table with friends who have already purchased tickets, please email your full name, order number, and requested table number to firstname.lastname@example.org. We will do our best to seat you together!
Please note: Unless your group fills an entire table, you may be seated with other Statler City Ice Ball guests.
How do I get to the Ice Ball?
What entrance do I use?
What areas of Statler City does my Ice Ball ticket get me in to?
Rendezvous The Niteclub. Rendezvous will be having a separate New Year’s Eve celebration.
Will there be VIP tickets available?
What is the dress code?
No sneakers, T-shirts, baggy jeans, etc.. You will feel completely at home in your finest look.
Are there age restrictions?
If there is any question at all, those without appropriate ID will be turned away regardless of their ticket status.
Is there parking nearby?
The ramp will be attended all night, so cars may be left overnight and picked up the next morning if needed.
Will there be a coat check?
Yes, there is coat check available throughout the evening. Coat check will be expanded this year, and in a more accessable location.
Only coats will be checked. Please leave any umbrellas, hats, etc… in your vehicle.
Are there nearby hotels?
Is there an indoor smoking area provided?
In recognition of the historic status of the Statler and city building codes, there are no smoking areas anywhere within the building.
Smokers will have in and out access.
Can tickets be ordered online and mailed to Canada?
Will you run out of ice?
Canadian ticket orders can only be processed at our box office or mailed to an address in the USA.
Ticket price includes service charge and taxes.
Statler City is not responsible for lost or stolen tickets.
There will be NO REFUNDS or EXCHANGES given for Ice Ball tickets.