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Frequently Asked Questions

Ring in the New Year right with Statler City at the 3rd Annual Ice Ball. Buffalo NY’s premier New Year’s Eve party!

When is the Ice Ball? When does the Ice Ball start?

Doors open at 6pm on New Years Eve, 12/31/2013.

The entrance will be on Franklin and Genesee Street, across from the Convention Center.

How much do tickets cost?

General Admission pricing starts from $109.00 per person (depending on room), but ticket prices will go up soon, so buy now to save!

Purchase tickets to the 2013 Statler City Ice Ball here.

What's Included with my Ice Ball ticket?

Ticket holders will receive 5 hours of premium open bar, plenty of excellent food (not just hors d’oeuvres!), a champagne toast, amazing entertainment, live music in 4 rooms, party favors, and much more!

There will be seating for everyone, and each table will have their own server! FREE parking at the Turner Ramp next to City Hall on Niagara Circle, FREE coat check, and all taxes are included with your ticket.

How many tickets will be sold this year?

To prevent overcrowding, ticket sales will be limited to 1500.

What's the entertainment line-up?

When will food be served?

Food will be served from 8:00 pm until 11:30 pm. There will also be late night food served from 12:30am on. View our fantastic menu here.

Will there be an open bar? If so, how many bars will be available?

Yes. There will be more than 10 bars set up, with premium open bar lasting from 8:00 pm until 1:00 am. In addition, every table will have their own server and there will be service bars available. An alcohol list will be posted soon.

What will the seating be like?

There will be guaranteed seating for all.

If you would like to be seated at the same table with friends who have already purchased tickets, please email your full name, order number, and requested table number to iceball@statlercity.com. We will do our best to seat you together!

Please note: Unless your group fills an entire table, you may be seated with other Statler City Ice Ball guests.

What entrance do I use?

The Franklin and Genesse St. entrance (across from the Convention Center) will be used for the Statler City Ice Ball. 

What areas of Statler City does my Ice Ball ticket get me in to?

Ice Ball ticket-holders will have access to all venues within Statler City with the exception of

Rendezvous The Niteclub. Rendezvous will be having a separate New Year’s Eve celebration.

Will there be VIP tickets available?

No, There will be no VIP tickets sold this year.

What is the dress code?

What would you wear to the party of the century? Dress to impress! Black tie is optional.

No sneakers, T-shirts, baggy jeans, etc.. You will feel completely at home in your finest look.

Are there age restrictions?

Absolutely. No one under 21 will be admitted, even with a parent or guardian.

If there is any question at all, those without appropriate ID will be turned away regardless of their ticket status.

Is there parking nearby?

Free indoor parking will be provided for ticket-holders at Turner Ramp next to City Hall.

The ramp will be attended all night, so cars may be left overnight and picked up the next morning if needed.

Will there be a coat check?

Yes, there is coat check available throughout the evening. Coat check will be expanded this year, and in a more accessable location.

Only coats will be checked. Please leave any umbrellas, hats, etc… in your vehicle. 

Are there nearby hotels?

Yes. The Hilton Embassy Suites, Hampton Inn, and Hyatt are all in easy walking distance. Dozens more are a short cab ride away.

Is there an indoor smoking area provided?

In recognition of the historic status of the Statler and city building codes, there are no smoking areas anywhere within the building.

Smokers will have in and out access. 

Can tickets be ordered online and mailed to Canada?

Canadian ticket orders can only be processed at our box office or mailed to an address in the USA. 

More questions?

Email us at iceball@statlercity.com with any questions or concerns you may have.

Canadian ticket orders can only be processed at our box office or mailed to an address in the USA.
Ticket price includes taxes.
Statler City is not responsible for lost or stolen tickets.
There will be NO REFUNDS or EXCHANGES given for Ice Ball tickets.